Terms of service

Terms of Service

Last updated: August 2026

Welcome to Zumiqa. By accessing or using our website and placing an order with us, you agree to the terms outlined below.

1. General

Zumiqa reserves the right to update, change, or discontinue any part of the website, products, services, or these terms at any time without prior notice.

By using our website, you confirm that the information you provide is accurate and complete.

2. Products & Information

We make every effort to ensure that product descriptions, images, prices, and other information on our website are accurate.

However, colours and appearance may vary slightly depending on your device or screen.

We also reserve the right to correct any errors, inaccuracies, or omissions and to update product information when necessary.

3. Orders

When you place an order with Zumiqa, you agree to provide correct and complete information, including your name, phone number, shipping address, and other required details.

We reserve the right to cancel or decline an order in certain situations, including incorrect pricing, product availability, suspected fraudulent activity, or inaccurate customer information.

If an order is cancelled by us after payment has been received, any applicable refund will be processed accordingly.

4. Prices & Payments

All product prices displayed on our website are subject to change without prior notice.

We accept the payment methods shown during checkout.

For Cash on Delivery orders, payment must be made at the time of delivery.

5. Shipping & Delivery

We aim to process and deliver orders within the estimated timeframe provided at checkout or through our shipping information.

Delivery times may vary depending on your location, courier service, weather, public holidays, or other circumstances beyond our control.

Please make sure your shipping information is correct before placing your order.

6. Returns & Replacements

Our return and replacement conditions are explained in our Return & Refund Policy.

If you receive a damaged, defective, incorrect, or different product, please contact us within 3 days of receiving your order.

7. Website Use

You agree not to misuse our website or use it for unlawful purposes.

You must not attempt to interfere with the website, gain unauthorized access, distribute harmful material, or use our content without permission.

8. Intellectual Property

All content on the Zumiqa website, including logos, images, graphics, text, product descriptions, and other materials, belongs to Zumiqa or is used with permission.

You may not copy, reproduce, modify, or distribute our content without written permission.

9. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, or other service providers.

These services may have their own terms and policies, and Zumiqa is not responsible for the policies or actions of independent third parties.

10. Limitation of Liability

Zumiqa will make reasonable efforts to provide accurate information and a reliable shopping experience.

However, we are not responsible for delays, interruptions, technical issues, or circumstances beyond our reasonable control.

11. Contact Us

If you have any questions about these Terms of Service, you can contact us:

Zumiqa
Bahria Nasheman, Ferozpur Road
Lahore, Pakistan

WhatsApp: 0302 0449042
Email: zumiqaastore@gmail.com

By using our website or placing an order, you acknowledge that you have read and agreed to these Terms of Service.

— Team Zumiqa